Q&A board

Question & Answer Minishop SOS Desk

Q & A Lists
Item Question & Answer
1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
Item Q&A
  • Question : Inquiry for the item from xia****2018-08-19

    Secret Inquiry

  • Question : Inquiry for the item from xia****2018-08-19

  • Question : Inquiry related delivery from qqz****2018-08-19

  • Question : Inquiry for the item from sum****2018-08-18

  • Question : Material2018-08-17

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【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel  ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
Item Q&A
  • Question : pick up item purchased2018-08-17

    hi,can collect the item tomorrow?

    Answer : [Re] pick up item purchased

    HI , Yea . can . Kindly message us before coming. Thanks!

    Question : [Re] pick up item purchased

    Collecting are 3pm today

    Answer : [Re] pick up item purchased

    Alright, See you later.

  • Question : Inquiry related delivery from yin****2018-07-13

  • Question : Inquiry from shi****2018-07-19

  • Question : Inquiry related delivery from sze****2018-07-01

  • Question : Inquiry for the item from qli****2018-07-19

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【Free Shipping】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
【Free Shipping】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
Item Q&A
  • Question : Inquiry for the item from jan****2018-08-17

    What is the fabric for pillow case?

    Answer : [Re] Inquiry for the item from jan****

    Hi. Pillow case material is cotton. Thanks.

  • Question : Latex pillow2018-08-16

  • Question : Inquiry for the item from gla****2018-08-16

  • Question : Pillow case2018-08-16

  • Question : Inquiry for the item from tan****2018-08-15

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Wheat Straw Automatic Toothpaste Dispenser Toothbrush Holder Drains Water Bathroom
Wheat Straw Automatic Toothpaste Dispenser Toothbrush Holder Drains Water Bathroom
Item Q&A
  • Question : Inquiry for the item from glo****2018-08-15

    Hi seller,

    Do you have 2 cups only?

    Answer : [Re] Inquiry for the item from glo****

    Hi. Yea. We have. Kindly message us 92970382

  • Question : Inquiry for the item from gra****2018-08-15

  • Question : Inquiry for the item from eve****2018-06-25

  • Question : Inquiry for the item from abb****2018-07-13

  • Question : Inquiry for the item from yee****2018-07-01

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6pcs Heart-shaped rose soap flower  /Valentine/Birthday/Florist/Bridal/Proposal/Wedding/Romantic/
6pcs Heart-shaped rose soap flower /Valentine/Birthday/Florist/Bridal/Proposal/Wedding/Romantic/
Item Q&A
  • Question : Inquiry for the item from ivy****2018-08-14

    Hi, how fast is the delivery?

    Answer : [Re] Inquiry for the item from ivy****

    Hi,
    if Qxpress today order, will send out tomorrow, than will receive it on Thursday. Thanks!

4 IN 1 Bedsheet for new Design / QUILT COVER /  FITTED  Sheet /  Soft and Comfortable
4 IN 1 Bedsheet for new Design / QUILT COVER / FITTED Sheet / Soft and Comfortable
Item Q&A
  • Question : Inquiry for the item from yll****2018-08-13

    May I know what is bedsheet set includes? Usually it takes how long for delivery?

    Answer : [Re] Inquiry for the item from yll****

    Hi, Include fitted sheet, Quilt Cover and pillow case. Thanks!

    Question : [Re] Inquiry for the item from yll****

    2 pillow case? No bolster case?

    Answer : [Re] Inquiry for the item from yll****

    Hi ,

    Our bedsheet follow Japan Style. We only have pillow case. We dont have bolster case. Thanks!

  • Question : Inquiry for the item from tin****2018-08-12

  • Question : Inquiry for the item from yeo****2018-08-12

  • Question : 배송 관련 hye****님의 문의입니다.2018-08-06

  • Question : What is the thread count for the bedsheets?2018-08-05

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Couple sound small pendant car keychain creative birthday Valentines Day gifts to send girlfriend
Couple sound small pendant car keychain creative birthday Valentines Day gifts to send girlfriend
Item Q&A
  • Question : Inquiry for the item from fui****2018-07-22

    Secret Inquiry

    Answer : [Re] Inquiry for the item from fui****

    Secret Inquiry

    Question : [Re] Inquiry for the item from fui****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from fui****

    Secret Inquiry

  • Question : Inquiry related delivery from ton****2018-07-08

  • Question : Inquiry for the item from min****2018-02-11

  • Question : Inquiry for the item from jer****2018-02-09

  • Question : any restock?2018-02-13

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320ml Creative Heat Sensitive Color Changing Mug  ♥ Romantic Mug  ♥ Gift Mug Cup ♥  Wedding Gift ♥
320ml Creative Heat Sensitive Color Changing Mug ♥ Romantic Mug ♥ Gift Mug Cup ♥ Wedding Gift ♥
Item Q&A
  • Question : Inquiry for the item from fan****2018-08-11

    Hi, may i check when will you restock for the third pattern of the couple mug? Thanks

    Answer : [Re] Inquiry for the item from fan****

    Hi. Will restock tomorrow. Thanks. Have a good weekend.

  • Question : Inquiry for the item from cii****2018-06-11

  • Question : if i want to get a pair (2 cup) does it mean i select 2 qty?2018-05-05

  • Question : Inquiry for the item from lim****2018-01-10

  • Question : Inquiry for the item from mis****2017-12-25

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Cartoon Storage Box/ Laundry Box
Cartoon Storage Box/ Laundry Box
Item Q&A
  • Question : What's the dimension?2018-08-09

    Hi, what's the dimension for the storage box?

    Answer : [Re] What's the dimension?

    Hi, Good day! Storage box dimension is 33cm * 33cm *33cm. Thanks!

【Local Seller】 Japan Style / Thick comfort Blanket / Air Condition Blanket / Good condition
【Local Seller】 Japan Style / Thick comfort Blanket / Air Condition Blanket / Good condition
Item Q&A
  • Question : Inquiry for the item from jjm****2018-07-19

    Hi seller, will u restock for type C?

    Answer : [Re] Inquiry for the item from jjm****

    Hi. Please let us check first. Thanks

    Question : [Re] Inquiry for the item from jjm****

    Any update?

    Answer : [Re] Inquiry for the item from jjm****

    Hi, So sorry that we only have type A & B. Thanks!

  • Question : Inquiry for the item from jgt****2018-07-31

  • Question : Inquiry related delivery from ky-****2018-06-28

  • Question : delivery2018-06-26

  • Question : Inquiry for the item from nic****2018-06-26

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Popular in Japan! Sales NO.1 Cotton Protector Mat /Blanket/Bed Sheet Mattress Cover
Popular in Japan! Sales NO.1 Cotton Protector Mat /Blanket/Bed Sheet Mattress Cover
Item Q&A
  • Question : Inquiry for the item from thi****2018-07-30

    How long will the cooling effect last after lie on top of the sheet? Will it become hot after that?

    Answer : [Re] Inquiry for the item from thi****

    Hi, the cooling is from material, So will take very long time. around 2 - 3 years. Thanks

  • Question : Inquiry for the item from ann****2018-07-25

  • Question : products made in what country?2018-07-25

【Local Seller Muji Style】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck Cushion
【Local Seller Muji Style】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck Cushion
Item Q&A
  • Question : SELF-COLLECT2018-07-26

    Hi Seller, is there an option to self collect? I would like to self-collect. Thanks.

    Answer : [Re] SELF-COLLECT

    Morning! We will add for self collect by today. Thanks. Have a good day!

  • Question : Inquiry for the item from pri****2018-06-30

  • Question : Inquiry related delivery from juz****2018-07-15

  • Question : Inquiry related delivery from Bee****2018-07-06

  • Question : Refund2018-07-05

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【Local Seller】 100% Cotton Quilt Cover Bedsheet Set -  3 Sizes Single Queen King Bedsheets
【Local Seller】 100% Cotton Quilt Cover Bedsheet Set - 3 Sizes Single Queen King Bedsheets
Item Q&A
  • Question : Inquiry for the item from jon****2018-07-23

    I wan to purchase 1 quilt cover, 1 bedsheet, 4 pillow case, whats the option i should choose?

    Answer : [Re] Inquiry for the item from jon****

    Hi. You can order for set one. And order another two more pillow case. Thanks.

  • Question : order. 1200374842018-07-16

  • Question : Inquiry for the item from nlm****2018-07-21

Flower Soap Bouquet 7pcs for romantic Valentines day / mothers day / Christmas / New Year / Birthday
Flower Soap Bouquet 7pcs for romantic Valentines day / mothers day / Christmas / New Year / Birthday
Item Q&A
  • Question : Inquiry related delivery from jab****2018-07-14

    Hi, if I order now (14/7) with Qexpress delivery method, can I receive in on Monday (16/7)?

    I’m after the 2 bouquet of 5 flower option.
    Do let me know, thanks.

    Answer : [Re] Inquiry related delivery from jab****

    Hi. Only can received it on Tuesday. Because Qxpress not working on weekend.

  • Question : Inquiry related delivery from ynl****2018-05-28

  • Question : Inquiry related delivery from man****2018-05-23

  • Question : Inquiry for the item from she****2018-01-11

  • Question : Inquiry related delivery from msm****2017-09-19

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Seasoning storage rack/Kitchen Storage Shelf/Fridge Shelf/Shelves/Multifunctional-Shelf/Japanese
Seasoning storage rack/Kitchen Storage Shelf/Fridge Shelf/Shelves/Multifunctional-Shelf/Japanese
Item Q&A
  • Question : Inquiry for the item from ash****2018-07-02

    Hi. I have recently bought the kitchen storage. May i know is it possible to get the additional holder that sticks to the wall? I removed & wanted to readjust to another place but it doesn’t stick anymore. It keep dropping off.

    Answer : [Re] Inquiry for the item from ash****

    Dear Customer,

    Good day! Item comes only have 1 sticker for each set, and our item all in Qxpress warehouse. We will try to bring in extra stricker next time. So will inform you once we have. thank you!

    Have a nice day!

    Question : [Re] Inquiry for the item from ash****

    Hi. So it is not possible to buy extra? I need it if not i cannot use the storage

    Answer : [Re] Inquiry for the item from ash****

    Hi, We dont have extra now. Please give us sometime to take from factory. Thnks!

  • Question : Inquiry for the item from sg9****2018-06-21

  • Question : Inquiry for the item from Pig****2017-11-22

strong adhesive wall hook-heavy duty clothes kitchen bathroom cabinet hanger sticky paste hook
strong adhesive wall hook-heavy duty clothes kitchen bathroom cabinet hanger sticky paste hook
Item Q&A
  • Question : Inquiry for the item from sam****2018-06-06

    R u able to advise the dimension of the square hook? Tks

    Answer : [Re] Inquiry for the item from sam****

    Hi,

    Good day!
    The dimension of the square hook size is 6.5*6.5cm. thank you!

    Have a nice day!

  • Question : Inquiry related delivery from alo****2018-03-13

Cute Cartoon Animal Air-condition Blanket Collapsible Plush Blanket Gift Panda
Cute Cartoon Animal Air-condition Blanket Collapsible Plush Blanket Gift Panda
Item Q&A
  • Question : Inquiry for the item from sun****2018-05-08

    Hi when will timesale again?

    Answer : [Re] Inquiry for the item from sun****

    Dear Customer,

    Good day!
    Will timesale on next week!
    Thank you!
    Hava a nice day!

    Question : [Re] Inquiry for the item from sun****

    Thanks!

    Answer : [Re] Inquiry for the item from sun****

    Welcome! Have a good day!

  • Question : Inquiry for the item from ser****2018-02-08

  • Question : Inquiry for the item from mis****2017-12-29

  • Question : Inquiry for the item from mis****2017-12-25

{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
Item Q&A
  • Question : Empty BOX2018-02-13

    Good day ,
    I received 17 boxes but 1 box received with nothing inside. I guess forgot to pack the item. How?

    Answer : [Re] Empty BOX

    Dear customer. Good day. So sorry about it. We will mail to you one more. Is ok for you ?

    Question : [Re] Empty BOX

    Yes please. Upon receiving this item, i shall then confirm the delivery.

    Answer : [Re] Empty BOX

    Thank you so much.

Creative Quit smoking and drinking Pillow for Valentines Day /  birthday / Christmas Gift / Present
Creative Quit smoking and drinking Pillow for Valentines Day / birthday / Christmas Gift / Present
Item Q&A
  • Question : Inquiry related delivery from jke****2018-02-08

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from jke****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from jke****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from jke****

    Secret Inquiry

best Creative gift toy Luminous LED Pillow to kids to girlfriend for party birthday gift
best Creative gift toy Luminous LED Pillow to kids to girlfriend for party birthday gift
Item Q&A
  • Question : Inquiry related cancel and refund from sha****2017-11-16

    HI STILL HAVE NOT RECEIVED THE SECOND DELIVERY AS PROMISED

    I would like a refund, feel cheated about this transaction.
    Been buying from qoo10. You are the first buyer that did not deliver the item. Good job!!!

    Answer : [Re] Inquiry related cancel and refund from sha****

    Dear customer. We are sent out the second item already. You choose the sinpost. Than the first item lose , we send the second one to you already. Just wait for two more days. Thanks for your understand. I just ask my guy he send out by this Monday. Tomorrow I also check with sinpost. And will report to Qoo10 this issue. Kindly inform us once receive item in this two days.

  • Question : Inquiry related cancel and refund from sha****2017-11-09

  • Question : Inquiry related cancel and refund from sha****2017-11-06

ctivities gift ideas and practical special birthday gift lollipop towel wedding supplies christmas
ctivities gift ideas and practical special birthday gift lollipop towel wedding supplies christmas
Item Q&A
  • Question : Lollipop Towel2017-10-15

    Hi, your price $1.90 is for 1 piece or 10 pieces as per picture?
    We cannot select the colour we want.

    Answer : [Re] Lollipop Towel

    Hi , morning. The price S$1.9 is for one piece. You can tell us which color you want through remark. We will give u the color of you choose. Thank you so much. Enjoy your weekend. 😀😀😀

  • Question : 我想要多拍一点运费可以便宜么2016-08-14

Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Item Q&A
  • Question : Inquiry related delivery from mar****2017-08-07

    Hi seller, may i know when will you ship out my order? Thank you.

    Answer : [Re] Inquiry related delivery from mar****

    Hi. Good day. The item sent out by today. And you will receive it by tomorrow. I also provide a small gift. Thank fyou for shopping us.

Flower Soap Bouquet 33pcs for romantic Valentines day / mothers day / Christmas day / Birthday /Teac
Flower Soap Bouquet 33pcs for romantic Valentines day / mothers day / Christmas day / Birthday /Teac
Item Q&A
  • Question : Inquiry related delivery from evi****2017-04-04

    If I order today , can I received before Sunday ?

    Answer : [Re] Inquiry related delivery from evi****

    Hi , good day. It will take around 5 working days.

  • Question : [About Item] Related Inquiries2016-12-08

Smart Home Illumination Cute Spiderwick Totoro Portable Touch Sensor USB LED Baby Kids Bedside Lamp
Smart Home Illumination Cute Spiderwick Totoro Portable Touch Sensor USB LED Baby Kids Bedside Lamp
Item Q&A
  • Question : [Shipping] Related Inquiries2017-02-11

    Hello.

    Can i self collect instead? Need it urgently. If can do tell me location to self collect.

    Answer : [Re] [Shipping] Related Inquiries

    Dear customer, good day. Ee are not provide self collect. We only go througt by delivery. Thank you so much. Have a good weekend.

Cartoon Design Money Bank / Coin bank / Piggy Bank. [AUTOMATIC MONEY ROLLER] Powered by AAA Battery.
Cartoon Design Money Bank / Coin bank / Piggy Bank. [AUTOMATIC MONEY ROLLER] Powered by AAA Battery.
Item Q&A
  • Question : [Shipping] Related Inquiries2017-01-18

    Hi Seller
    When can i receive if i order today? Is it shipping from domestic local? Tq.

    Answer : [Re] [Shipping] Related Inquiries

    Hi, good day. You will receive it by friday if you make order today. We are instock now, accept pikachu . Thank you.

    Hi, good day. You will receive it by friday if you make order today. We are instock now, accept pikachu . Thank you.

MisChief Saving Box Automated Cat Steal Coin Piggy Bank*Animal Coin Bank*Panda*Hello Kitty*Minion*Doraemon*Kumamoto Bear*Pig*Monkey*Big Hero*Dog*for Baby/Kid for Christmas best Present.
MisChief Saving Box Automated Cat Steal Coin Piggy Bank*Animal Coin Bank*Panda*Hello Kitty*Minion*Doraemon*Kumamoto Bear*Pig*Monkey*Big Hero*Dog*for Baby/Kid for Christmas best Present.
Item Q&A
  • Question : 你们这个产品可以批发吗2016-10-14

    你们这个产品可以批发吗

    Answer : [Re] 你们这个产品可以批发吗

    这是可以的,我们常年销售,以及批发。如果您需要批发,我们会给您一个合理的价格。我们的货物是物美价廉。谢谢