Q&A board

Question & Answer Minishop SOS Desk

Q & A Lists
Item Question & Answer
【Local Seller】Lumbar Pillow / memory foam neck pillow lumbar pillow lumbar pad / Office/Back Support
【Local Seller】Lumbar Pillow / memory foam neck pillow lumbar pillow lumbar pad / Office/Back Support
Item Q&A
  • Question : Inquiry for the item from fei****2019-01-23

    Secret Inquiry

    Answer : [Re] Inquiry for the item from fei****

    Secret Inquiry

    Question : [Re] Inquiry for the item from fei****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from fei****

    Secret Inquiry

  • Question : Inquiry related delivery from Jen****2018-12-17

  • Question : Inquiry for the item from 234****2018-12-18

  • Question : Inquiry for the item from cob****2018-12-17

  • Question : Inquiry related delivery from joy****2018-10-28

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4 IN 1 Bedsheet for new Design / QUILT COVER /  FITTED  Sheet /  Soft and Comfortable
4 IN 1 Bedsheet for new Design / QUILT COVER / FITTED Sheet / Soft and Comfortable
Item Q&A
  • Question : Inquiry related delivery from cin****2019-01-23

    Hi if i order today able to receive by next tuesday?

    Answer : [Re] Inquiry related delivery from cin****

    Hi, Yes. Can. Please choose qxpress as delivery.Thanks!

  • Question : Inquiry for the item from mul****2019-01-22

  • Question : Inquiry for the item from ade****2019-01-21

  • Question : Inquiry for the item from shi****2019-01-21

  • Question : Inquiry for the item from val****2019-01-21

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【Free Shipping】100% Combed Cotton Bedsheet 1000TC MuJi Quality Quilt Cover bedsheet Set Bedsheet
【Free Shipping】100% Combed Cotton Bedsheet 1000TC MuJi Quality Quilt Cover bedsheet Set Bedsheet
Item Q&A
  • Question : Inquiry for the item from Kan****2019-01-22

    hi do you have fitted sheets for 203cm x 193 cm bed?

    Answer : [Re] Inquiry for the item from Kan****

    Hi, Our largest size is 180*200*25cm. Thanks!

  • Question : Inquiry for the item from jas****2019-01-19

  • Question : Inquiry for the item from sia****2019-01-11

  • Question : Inquiry for the item from chr****2018-12-06

  • Question : Inquiry for the item from tim****2018-11-29

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【Local Seller】 100% Cotton Knitted Bedsheet  set (Quilt Cover / Pillow case / Fitted Sheet)
【Local Seller】 100% Cotton Knitted Bedsheet set (Quilt Cover / Pillow case / Fitted Sheet)
Item Q&A
  • Question : Inquiry for the item from xia****2019-01-22

    Hi.. Is it possible to buy the pillow case only? I just want to buy the pillow case, I don't need the bedsheet.

    Answer : [Re] Inquiry for the item from xia****

    Hi, Yes. can. Please contact 92970382 for order. Thanks!

  • Question : Inquiry for the item from jes****2019-01-15

  • Question : Inquiry for the item from jes****2019-01-09

  • Question : Inquiry for the item from cec****2019-01-08

  • Question : Inquiry for the item from 236****2019-01-06

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【Muji Style Buy One get One Free】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
【Muji Style Buy One get One Free】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
Item Q&A
  • Question : Inquiry from sam****2019-01-21

    Secret Inquiry

    Answer : [Re] Inquiry from sam****

    Secret Inquiry

  • Question : Inquiry for the item from she****2018-12-30

  • Question : Inquiry from twl****2018-12-29

  • Question : Inquiry for the item from ret****2018-12-22

  • Question : Inquiry related delivery from ats****2018-12-21

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1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
Item Q&A
  • Question : Inquiry for the item from tso****2019-01-21

    Secret Inquiry

    Answer : [Re] Inquiry for the item from tso****

    Secret Inquiry

  • Question : Inquiry for the item from sha****2019-01-17

  • Question : Inquiry for the item from yan****2019-01-15

  • Question : Inquiry for the item from sky****2019-01-15

  • Question : Inquiry for the item from yan****2019-01-14

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Good Quality and cheap Bedsheet [Single/Super single/Queen/King] For 4 Size. Value to buy
Good Quality and cheap Bedsheet [Single/Super single/Queen/King] For 4 Size. Value to buy
Item Q&A
  • Question : Inquiry for the item from sim****2019-01-20

    may i know wats the material made off. Im looking for either 100 percent cotton or cotton sateen

    Answer : [Re] Inquiry for the item from sim****

    Hi, This is microfbric. Below link is 100% cotton. Thanks!

    https://www.qoo10.sg/item/JOSEPH-CASEY-LOCAL-SELLER-100-COTTON-KNITTED-BEDSHEET-SET-QUILT-COVER-PILLOW/616266503

  • Question : Inquiry related delivery from jen****2019-01-11

  • Question : Inquiry for the item from nig****2019-01-10

  • Question : Inquiry for the item from lbe****2019-01-08

  • Question : Inquiry for the item from 910****2019-01-04

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【Local Shop】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
【Local Shop】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
Item Q&A
  • Question : Inquiry for the item from tan****2019-01-15

    Can I purchase additional 2more pillow cases instead of 1. If ok how to place the order?

    Answer : [Re] Inquiry for the item from tan****

    Thank you for shopping with us. Have a good day!

  • Question : Inquiry for the item from tan****2019-01-10

  • Question : Inquiry for the item from lee****2018-12-26

  • Question : Inquiry for the item from myo****2018-12-13

  • Question : Inquiry for the item from ice****2018-11-23

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Premium Blankets | Bedding/Comforters/Bedroom/Cotton Quilt/ Light Thin Quilt
Premium Blankets | Bedding/Comforters/Bedroom/Cotton Quilt/ Light Thin Quilt
Item Q&A
  • Question : Inquiry for the item from 233****2019-01-09

    Hi can it be machine wash ? If I'm queen size which one I should choose? Last question this quilt is meant for what kind of temperature ?

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer,

    Good day!
    This can not machine wash. Please choose 215 * 215 if you want queen size. Thanks!

    Question : [Re] Inquiry for the item from 233****

    Temperature?

    Answer : [Re] Inquiry for the item from 233****

    Hi, Your mean suitable for how much temperature ? Thanks!

  • Question : Inquiry for the item from lei****2019-01-01

  • Question : Inquiry for the item from tra****2018-12-23

  • Question : Inquiry for the item from nor****2018-12-13

  • Question : Inquiry for the item from zmz****2018-12-05

Japan Style Tatami Mattress Topper/Mattress/Protector/Bedsheet/Anti-bacterial/Anti-mite
Japan Style Tatami Mattress Topper/Mattress/Protector/Bedsheet/Anti-bacterial/Anti-mite
Item Q&A
  • Question : Inquiry for the item from lin****2019-01-07

    hello, will you be restocking the queen sized knit soon?

    Answer : [Re] Inquiry for the item from lin****

    Hi, We just add in already. Thanks!

    Question : [Re] Inquiry for the item from lin****

    thank you so much I will order now, may I know if the box will be very big?

    Answer : [Re] Inquiry for the item from lin****

    Welcome. This is not big bag. Thanks!

    Question : [Re] Inquiry for the item from lin****

    I see, thanks for your advice, have ordered and look forward to receiving in good condition =)

    Answer : [Re] Inquiry for the item from lin****

    Thank you so much!
    Have a good day!

  • Question : Inquiry for the item from lyn****2018-11-24

  • Question : Inquiry for the item from sam****2018-10-03

  • Question : Inquiry for the item from mic****2018-10-02

  • Question : Inquiry for the item from aen****2018-10-02

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Wheat Straw Automatic Toothpaste Dispenser Toothbrush Holder Drains Water Bathroom
Wheat Straw Automatic Toothpaste Dispenser Toothbrush Holder Drains Water Bathroom
Item Q&A
  • Question : Inquiry for the item from zih****2018-12-30

    Have sell wall 4 bottle sticker?

    Answer : [Re] Inquiry for the item from zih****

    Morning Customer,

    Good day!
    We are so sorry about it. We dont have sticker. So sorry!

    Happy New Year!

  • Question : Inquiry related delivery from iri****2018-09-19

  • Question : Inquiry for the item from Des****2018-11-18

  • Question : Inquiry for the item from she****2018-10-23

  • Question : Toothbrush holder and Holes at compartment2018-10-18

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Couple sound small pendant car keychain creative birthday Valentines Day gifts to send girlfriend
Couple sound small pendant car keychain creative birthday Valentines Day gifts to send girlfriend
Item Q&A
  • Question : Inquiry for the item from Pei****2018-12-27

    Hi, may I know what do u mean by customise the greeting card? Means we can request the words to be written in the card or just the title of the card at the front cover??

    Answer : [Re] Inquiry for the item from Pei****

    Hi. We can help you write words. Or you can write by yourself. It is gift card. Thanks.

    Question : [Re] Inquiry for the item from Pei****

    Ok. Thanks. May I know if I place order today, may I know roughly which date I can receive the item?

    Answer : [Re] Inquiry for the item from Pei****

    For the bear design, u mentioned the height =7.2cm, length=3.5cm. The length refers to the standing bear length?

    How heavy is this? Looks bulky.

    Thanks.

    Question : [Re] Inquiry for the item from Pei****

    Hi,

    If order before 5pm choose qxpress will receive it by tomrrow. Normal will receive it next wed.

    7.2 is standing bearf lenght. Around 200G. Thanks!

    Answer : [Re] Inquiry for the item from Pei****

    Oh Ok. Then 3.5cm is?

    Question : [Re] Inquiry for the item from Pei****

    Hi, 3.5cm is w. Thanks!

    Answer : [Re] Inquiry for the item from Pei****

    Ok. I have just placed an order. Pls provide me with functioning sound key chain. Thanks!

    Question : [Re] Inquiry for the item from Pei****

    Alright. Thanks

  • Question : Inquiry related delivery from vel****2018-10-17

  • Question : Inquiry for the item from fui****2018-07-22

  • Question : Inquiry related delivery from ton****2018-07-08

  • Question : Inquiry for the item from min****2018-02-11

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Japan Style / Thick comfort Blanket / Air Condition Blanket / Comforters / bedding / Quilt
Japan Style / Thick comfort Blanket / Air Condition Blanket / Comforters / bedding / Quilt
Item Q&A
  • Question : Inquiry for the item from saw****2018-12-17

    Secret Inquiry

    Answer : [Re] Inquiry for the item from saw****

    Secret Inquiry

    Question : [Re] Inquiry for the item from saw****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from saw****

    Secret Inquiry

    Question : [Re] Inquiry for the item from saw****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from saw****

    Secret Inquiry

    Question : [Re] Inquiry for the item from saw****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from saw****

    Secret Inquiry

  • Question : Inquiry for the item from shu****2018-12-15

  • Question : Inquiry for the item from fri****2018-12-10

  • Question : Inquiry from pps****2018-12-08

  • Question : Inquiry for the item from urn****2018-12-03

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【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel  ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
Item Q&A
  • Question : Inquiry for the item from kai****2018-12-17

    Dear sir/madam, may I know when can I receive the items if I pay and purchase today? Can give me a rough date? Thank you.

    Answer : [Re] Inquiry for the item from kai****

    Dear Customer,

    Good day!
    You will receive item around tomrrow or wednessday by qxpress. Normal mail will take 2 - 4 working days. Thanks!

    Question : [Re] Inquiry for the item from kai****

    Ok thanks for your prompt reply. I just pay ans purchase a set of towel from you. Hope you able to help to process the delivery soon. Thank you very much.

    Answer : [Re] Inquiry for the item from kai****

    Hi, We will ship out ASAP. Thank you!

    Have a good day!

  • Question : Inquiry for the item from urn****2018-12-03

  • Question : Bath Towel2018-09-11

  • Question : Inquiry related delivery from chw****2018-08-22

  • Question : pick up item purchased2018-08-17

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Popular in Japan! Sales NO.1 Cotton Protector Mat /Blanket/Bed Sheet Mattress Cover
Popular in Japan! Sales NO.1 Cotton Protector Mat /Blanket/Bed Sheet Mattress Cover
Item Q&A
  • Question : Inquiry for the item from Eva****2018-12-15

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Eva****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Eva****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Eva****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Eva****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Eva****

    Secret Inquiry

  • Question : Inquiry for the item from Jul****2018-11-17

  • Question : Item usefulness2018-10-24

  • Question : Single and Super single2018-10-23

  • Question : 关于商品evo****会员的咨询。2018-10-02

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Flower Soap Bouquet 7pcs for romantic Valentines day / mothers day / Christmas / New Year / Birthday
Flower Soap Bouquet 7pcs for romantic Valentines day / mothers day / Christmas / New Year / Birthday
Item Q&A
  • Question : Inquiry for the item from cat****2018-12-11

    Secret Inquiry

    Answer : [Re] Inquiry for the item from cat****

    Secret Inquiry

    Question : [Re] Inquiry for the item from cat****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from cat****

    Secret Inquiry

  • Question : Inquiry for the item from cat****2018-12-11

  • Question : Inquiry for the item from ila****2018-11-29

  • Question : Inquiry related delivery from jab****2018-07-14

  • Question : Inquiry related delivery from ynl****2018-05-28

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Best Creative gift toy Luminous LED Pillow to kids for party birthday Gift
Best Creative gift toy Luminous LED Pillow to kids for party birthday Gift
Item Q&A
  • Question : Inquiry for the item from LPB****2018-12-09

    restock for star?

    Answer : [Re] Inquiry for the item from LPB****

    Hi, Will restock after 3 weeks. Thanks!

    Question : [Re] Inquiry for the item from LPB****

    noted

    Answer : [Re] Inquiry for the item from LPB****

    Thanks!

  • Question : Inquiry related cancel and refund from sha****2017-11-16

  • Question : Inquiry related cancel and refund from sha****2017-11-09

  • Question : Inquiry related cancel and refund from sha****2017-11-06

Toothbrush keeper solid Utility Tooth Mug Toothpaste Case Cup Travel Accessories for Outdoor Travel
Toothbrush keeper solid Utility Tooth Mug Toothpaste Case Cup Travel Accessories for Outdoor Travel
Item Q&A
  • Question : Inquiry for the item from ivy****2018-12-04

    Any stock for ordering now?

    Answer : [Re] Inquiry for the item from ivy****

    Hi, You may contact 92970382 for order. Restock now. Thanks!

  • Question : Inquiry for the item from eme****2018-12-03

  • Question : Inquiry for the item from myq****2018-10-21

  • Question : Inquiry for the item from oli****2018-10-19

  • Question : Inquiry for the item from sye****2018-10-12

New Toothbrush Holder/Four cups Automatic Toothpaste Dispenser
New Toothbrush Holder/Four cups Automatic Toothpaste Dispenser
Item Q&A
  • Question : Inquiry for the item from ami****2018-12-01

    Is there any size resteiction for the toothoaste?

    Answer : [Re] Inquiry for the item from ami****

    Hi, No resteiction for toothoaste. Standred size. Thanks!

Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Item Q&A
  • Question : Inquiry for the item from muh****2018-11-28

    Hi. The fan that I bought could not power on. Able to charge but couldn't on the fan.

    Answer : [Re] Inquiry for the item from muh****

    Dear Customer,

    Please let us check first and will get back to you ASAP. Thanks!

    .
    (Nov 29, 2018 10:19)

  • Question : Inquiry for the item from jay****2018-10-22

  • Question : Inquiry related delivery from mar****2017-08-07

320ml Creative Heat Sensitive Color Changing Mug  ♥ Romantic Mug  ♥ Gift Mug Cup ♥  Wedding Gift ♥
320ml Creative Heat Sensitive Color Changing Mug ♥ Romantic Mug ♥ Gift Mug Cup ♥ Wedding Gift ♥
Item Q&A
  • Question : Inquiry related delivery from bin****2018-11-23

    283791487 and 283791488

    Please advise when will delivery be made?

    Answer : [Re] Inquiry related delivery from bin****

    Hi, So sorry about it. Will send out today. And you will receive it tomrrow. Thanks!

    Question : [Re] Inquiry related delivery from bin****

    Ok.

    Answer : [Re] Inquiry related delivery from bin****

    Ok.

    Question : [Re] Inquiry related delivery from bin****

    Thanks. Have a good weekend ahead.

  • Question : Inquiry for the item from sio****2018-10-18

  • Question : Inquiry for the item from sio****2018-10-16

  • Question : Inquiry for the item from cii****2018-06-11

  • Question : Inquiry for the item from fan****2018-08-11

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Cotton Bath Towel/Bath Shower Towel/Soft Comfortable Premium Quality
Cotton Bath Towel/Bath Shower Towel/Soft Comfortable Premium Quality
Item Q&A
  • Question : Inquiry related cancel and refund from qfn****2018-11-15

    Hi seller, thanks for your response to direct me to Qoo10 CS team. I have contacted them and hope they can work out with you to honour my giveaway order which was cancelled by them.

    Answer : [Re] Inquiry related cancel and refund from qfn****

    Dear Customer,

    Good day!
    We are sorry about it. It is cancel by Qoo10. Due they say system error. We provide first 100 pcs free. And we do so. Thank you for understanding us. Thanks!

    Have a good day!

  • Question : Inquiry for the item from yan****2018-11-11

  • Question : Inquiry for the item from fid****2018-11-11

  • Question : Inquiry for the item from jud****2018-11-11

  • Question : Towel Quality2018-10-24

Graduation Bear 20cm / 30cm Graduation Gift
Graduation Bear 20cm / 30cm Graduation Gift
Item Q&A
  • Question : Inquiry for the item from 261****2018-11-14

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 261****

    Secret Inquiry

  • Question : Inquiry for the item from jot****2018-10-26

Creative Cans Cooling Sports Towel/For GYM/For Sports/ For Exercise
Creative Cans Cooling Sports Towel/For GYM/For Sports/ For Exercise
Item Q&A
[Local Seller] 3 IN 1  bedsheet 12 Colors to choose bedsheet/ Fitted sheet/Pillow case/Bolster cover
[Local Seller] 3 IN 1 bedsheet 12 Colors to choose bedsheet/ Fitted sheet/Pillow case/Bolster cover
Item Q&A
  • Question : Inquiry for the item from eri****2018-11-01

    Secret Inquiry

    Answer : [Re] Inquiry for the item from eri****

    Secret Inquiry

    Question : [Re] Inquiry for the item from eri****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from eri****

    Secret Inquiry

  • Question : Inquiry for the item from pal****2018-10-03

  • Question : Inquiry related delivery from 234****2018-09-26

  • Question : Inquiry related delivery from 234****2018-09-26

Cartoon Storage Box/ Laundry Box
Cartoon Storage Box/ Laundry Box
Item Q&A
  • Question : 1+1 promo2018-10-24

    Hi How do I get the 1+1 promotion?

    Answer : [Re] 1+1 promo

    Hi. Last time we sell one for 18.9. We we give buy 1 get 1 free. Now we only sell 9.9 for each. Thanks.

  • Question : What's the dimension?2018-08-09

3 In 1 Plate/ Mini Bowl/ Saucer Bundle of 3 Wholesale Price  Pyrex Food Storage Glassware
3 In 1 Plate/ Mini Bowl/ Saucer Bundle of 3 Wholesale Price Pyrex Food Storage Glassware
Item Q&A
  • Question : Inquiry for the item from fio****2018-10-11

    Why I cannot use the shop coupon 25% for this product? I thought this coupon for store wide product? Pls adv

    Answer : [Re] Inquiry for the item from fio****

    Hi, Now can use already. Thanks!

{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
Item Q&A
  • Question : Inquiry for the item from hap****2018-10-03

    Hello. I report to u about the damaged items upon delivery. U promise to send me a new set. I have not yet received it. Please help me check

    Answer : [Re] Inquiry for the item from hap****

    Dear Customer,

    Good day!
    Please let us check first. Thanks!

  • Question : Empty BOX2018-02-13

Premium Quality Water Bottle BPA Free Slim A5 Convenient Carry Office School Sports Bag New Gift GSS
Premium Quality Water Bottle BPA Free Slim A5 Convenient Carry Office School Sports Bag New Gift GSS
Item Q&A
  • Question : Did not received the bottle !2018-10-01

    Did not received water bottle but you claimed already delivered. How to resolve undelivered goods?

    Answer : [Re] Did not received the bottle !

    Dear Customer,

    Good evening!
    That is Qoo10 they change to delivered. They following the timing. After we send out 14days. We will resend to you. Thanks!

    Good night!

  • Question : Inquiry related delivery from fre****2018-09-27