Item code : 650135167 COPY URL

Joseph&CaseyMemory foam Back pillow lumbar pillow lumbar pad / Cushion /Office/Back Support

Group Buy Pricehelp
S$59.00 S$9.90
Deal is ON!100%
Purchased469 Purchased
Time left

Customer who recommended this item
221 (Based on 117 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Customer Review (146)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 21, 2019 feo*** (SG SG)
Not Recommend May 18, 2019 jim*** (SG SG)
Netural May 18, 2019 yu.*** (SG SG)
Highly Recommend May 14, 2019 bee*** (SG SG)
Highly Recommend May 07, 2019 gar*** (SG SG)
Highly Recommend May 04, 2019 ljg*** (SG SG)
Highly Recommend May 02, 2019 ram*** (SG SG)
Highly Recommend May 02, 2019 j2c*** (SG SG)
Highly Recommend May 01, 2019 Hye*** (SG SG)
Recommend May 01, 2019 Joa*** (SG SG)
Item Q&A(34)
No. Question & Answer Member Date Status
35510745 Inquiry for the item from heb**** heb******* 2019-05-24 Answered
  Hi can i cancel my order? And can you refund me back my money?
 

[Re] Inquiry for the item from heb****
Dear Customer,

Good day!
As your order is under request. You Can cancel it in anytime. We will ship out coming monday. Thank you!

Have a good dinner.

 

[Re] Inquiry for the item from heb****
Its still under request since last few weeks ago. Please do ship out asap. Do hope to receive by next week. Thank you.

 

[Re] Inquiry for the item from heb****
We are so sorry about it. Confirm will receive it coming tuesdya. Thank you!

Have a good weekend!

35486831 Inquiry related delivery from cal**** cal******* 2019-05-22 Answered
  I ordered on 2nd May and till now i have not received the item! May i know when will u ship out?? Its too long already!
 

[Re] Inquiry related delivery from cal****
Hi Customer, new shippment on 28th May, thanks

 

[Re] Inquiry related delivery from cal****
Why so long? I want to cancel and refund. You should hv stated that shipping takes a month so that people wouldnt order it. I do not wish to wait for another week.

 

[Re] Inquiry related delivery from cal****
Dear customer,

Good day!
We have put release date in the detail. As order under on request you can cancel anytime. Item will confirm send out tomorrow. Thank you.

35312675 Inquiry for the item from ser**** ser******* 2019-05-01 Answered
  Cart No : 126438845

Can you confirm when you will send my items? You set it to shipping and out to qxpress for many days... so that I cannot cancel my purchase!! As stated you will send out 22nd Apr but nothing. If you are not sending out by this thursday, I will report to qoo10 that you changed your mode to delivery status, not allowing buyer to cancel. I want an exact date for my items to be delivered!!
 

[Re] Inquiry for the item from ser****
Dear Customer,

Good day!
Please let us check first. WIll getback to you ASAP. Thank you!

 

[Re] Inquiry for the item from ser****
Hey when r u getting back to me in my purchase? It's more than 4 wks since I placed order on 20th Apr. You shouldn't pin as Qxpress delivery in process since you are not sending the items accordingly. Pls full refund.

 

[Re] Inquiry for the item from ser****
Dear Customer,

Good day!
We are really send out before. We will check with dleivery company for this issue. Today we will resend out by qxpress. Will received it tomrrow. Thank you!

35283715 Inquiry related delivery from kit**** kit******* 2019-04-27 Answered
  Poor service!! Item order more than 5 weeks till now never send. Promise to send also no sound no picture!!
 

[Re] Inquiry related delivery from kit****
Dear Customer,

Good evening!
We are so sorry about it. We will go to delivery company to check this issue. Will make sure receive it in this two days. Thank you!

35282790 Inquiry related cancel and refund from olp**** olp******* 2019-04-27 Answered
  Hi seller,

I’ve contacted you before on the refund but no response.

I’ve purchased 3 pieces since 24Mar19 and until today 27Apr19 still have not received anything so i have requested for refund. No reponse again so i have to write in here!

My order no is 292738666, 292738667, 292738668. I have purchased at 12.9$ per piece. Pleae refund me the shipping fee that i’ve paid also.

I am so disappointed with the service, Hope to get refund soon.
 

[Re] Inquiry related cancel and refund from olp****
Dear Customer,

Good evening!
We are so sorry about it. We will request refund to you and call back item from dleivery company. Thank you!

Have a good weekend!

 

[Re] Inquiry related cancel and refund from olp****
You had told me this since 15Apr then u tell me this same thing again! So meam, there’s no action from you at all since then! You never sent item out at all, dont lie to me..

I want the refund asap!!! I have been waiting since 24Mar!

 

[Re] Inquiry related cancel and refund from olp****
Dear Customer,

Good day!
Your order already cancel by qoo10 on 28th of April.So we can not resend out. Thank you!

 

[Re] Inquiry related cancel and refund from olp****
Omg! I had the refund with the deduction which actually the cause is seller delay on shipment for more than 1 month! I bought 3 pieces at 12.9$ each but get refunded at 12.71$, 10.81$ and 8.81$.

 

[Re] Inquiry related cancel and refund from olp****
It’s ok, i will check with qoo10 team

 

[Re] Inquiry related cancel and refund from olp****
Dear Customer,

Good day!
Please check with qoo10. We have submitted to qoo10 is full refund. They will fu refund to you. Thank you!

35261382 Inquiry for the item from ash**** ash******* 2019-04-24 Answered
  Hi, it almost 1 month and until now i still haven't receive the item. Can update the status? My order no.291936850. Thanks
 

[Re] Inquiry for the item from ash****
Dear Customer,

Good evening!
From Qxpress website they are deliver to you on 17th of April. Is it your signature? Thank you!

 

[Re] Inquiry for the item from ash****
Hi, that is not my signature and not my address

 

[Re] Inquiry for the item from ash****
Dear Customer,

Good day!
We will double check and resend to you. Thank you so much!

 

[Re] Inquiry for the item from ash****
Hi, any update? When can i receive my order?

 

[Re] Inquiry for the item from ash****
Dear Customer,

Good day!
We will make sure you receive it ASAP. Thank you!

 

[Re] Inquiry for the item from ash****
When will that be? I have already waiting for so long.

 

[Re] Inquiry for the item from ash****
Dear Customer,

Good day!
We are so sorry about it. WIll receive it in this week. Is ok for you? Thank you!

Have a good day!

 

[Re] Inquiry for the item from ash****
Please sent out asap!

 

[Re] Inquiry for the item from ash****
Hi Customer, we will try to expedite the delivery, thanks

 

[Re] Inquiry for the item from ash****
Today already Friday, when can i receive my item?

 

[Re] Inquiry for the item from ash****
Hi Customer, sorry the new shipment will arrive late, will deliver early next week, thanks

35251331 Inquiry related delivery from khi**** khi******* 2019-04-23 Answered
  My order no. 294118839. You placed shipping date to be 20 Apr. It is already 23 Apr and item still not yet shipped. What is going on here?
 

[Re] Inquiry related delivery from khi****
Dear Customer,

You will receive it tomrrow. Thank you!

35201076 Inquiry for the item from bab**** bab******* 2019-04-17 Answered
  Hi what’s the measurement of the thinnest part of the cushion?
 

[Re] Inquiry for the item from bab****
Dear Customer,

Please let me check first. Thank you!

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